Frequently asked
Ask us about a plant, its care needs, weather-safe shipping, or an order already on the way.
How long does shipping take?
2–4 business days after dispatch. You receive a tracking link by email.
How do I return an order?
30-day return window. Free returns within UK and USA.
Which payment methods do you accept?
Visa, Mastercard, American Express, Discover, Diners Club, Google Pay, Apple Pay
Do I get an invoice?
Yes — you receive an invoice by email after dispatch.